My domain got deleted

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  yawilkamayer · Member · Sep 29, 2019 at 12:39 pm

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  My domain got deleted. How can I get it back?

  The blog I need help with is: (visible only to logged in users)

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  byteofgrace · Member · Sep 29, 2019 at 4:54 pm

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  Hi there,

  Please advise the domain name that got deleted?

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  kokkieh · Staff · Sep 29, 2019 at 5:06 pm

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  Hi there,

  Are you speaking of iwasinspired.blog? Our logs show you cancelled that domain on 24 September, along with your premium plan.

  Please confirm if you want us to restore that domain for you. We can restore the plan as well, as you paid until March 2020 for both.

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  yawilkamayer · Member · Sep 29, 2019 at 5:20 pm

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  Hi,

  Yes I’m speaking of iwasinspired.blog. I didn’t cancel my domain I don’t know what happened. Could you please restore the domain and the plan.

  Thank you so much for your help!

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  kokkieh · Staff · Sep 30, 2019 at 5:25 am

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  If you did not cancel the domain, it was someone with access to your WordPress.com account or your computer, as your username is the only one that can do this. Additionally, your account was closed on the same day. Both there actions require multiple confirmation steps, so it’s impossible to do them by accident, and it’s not something that can just happen.

  Please make sure you update your WordPress.com account password immediately. If someone else has access to your account that should prevent them from making any further changes.

  I’ve restored the plan and domain. If you want to enable automatic renewal on those upgrades again, you can do it by adding a payment method to each at https://wordpress.com/me/purchases/