My Domain is being directed to shopify instead of wordpress.

  • Unknown's avatar
    shannenedwards · Member ·

    Hello,

    I recently switched from shopify to wordpress/bluehost and my domain is being directed to shopify. My domain is hosted by godaddy for now as it is a new domain.

    How do i get this changed?

  • Unknown's avatar
    mrsnlchauhan · Member ·

    Hi @shannenedwards,

    Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open-source WordPress.org software, and you can find support for that at https://wordpress.org/support/forums/

    With that said, to direct your domain to your new hosting, you need to change the nameservers details of your domain to that provided by your hosting company.

    If you are not sure how to do this, you can get in touch with your domain registrar Godaddy’s customer support and they will help you out.

    Best :)
    Sunil Chauhan

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