My domain is gone!
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When I first created my wordpress.com site, I purchased a custom url. I recently noticed it was not appearing under the Google result for my search (showed up as username.wordpress.com instead of my custom url). I went to my WordPress control panel and under “Domains” clicked on “My Domains”. But the custom url I had purchased did not appear (only the default username.wordpress.com appeared). However, I know the domain has not expired because when I type in the custom url into the search bar, it sends me to my site. How can I fix this to make sure my custom url ALWAYS appears and the default wordpress url DOES NOT? Thanks.
The blog I need help with is: (visible only to logged in users)
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The custom url that I purchased is: http://jocelynrochefortsimard.ca, but the url that appears in google is: jorosi.wordpress.com.
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If you want Google to re-evaluate the way it lists your blog, I suggest you make some more posts. What that result is telling you is: any brand new, completely empty blog on WordPress.com has more Google juice than your blog. Your custom URL has had no activity in two years. Make some blog posts and Google will re-evaluate your site.
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Creating a new post is not really an option because I update the site by changing the individual pages. Also, this does not explain why my custom url does not appear in the “my domains” section of my wordpress account.
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Updating the site by editing pages leaves you with exactly the situation you have. It’s your choice.
If you purchased the domain elsewhere and only bought mapping here it will not appear in My Domains.
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Nope. I clearly remember purchasing it from WordPress. I checked my namecheap account (where I keep my other urls and it was not there either). Is there a way to track it down?
As for the updating issue, will updating a post work to get google to re-evaluate the site? Or do i necessarily have to create a new post from scratch?
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You need to create a new post. Ideally you need to get someone else to link to you.
Every image or media file uploaded to your site has the old whatever.wordpress.com URL. Only your pages and posts have the whatever.com URL, and it looks like the last time Google looked at your site it still had the old URL. And media has a lot of google juice. So creating fresh content will help more than anything other than getting a link from a third party site.
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Okay. I understand how to get google to re-evaluate the site. However, is there a way to track down my custom url so I can be sure which provider I registered it with?
By the way, thanks for all the help.
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I’ll flag this for staff and they can look at your account and determine whether you bought it here for sure, and also look and see where your nameservers are located.
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Hi there,
It looks like your domain, jocelynrochefortsimard.ca, is registered with GoDaddy.com. The reason your domain isn’t showing up in your “My Domains” section is because it was not mapped to WordPress.com but instead was forwarded with masking from GoDaddy.
Forwarding with masking is a great way workaround to make a domain look like it is the main domain for a site, but it has some drawbacks, which you’re experiencing right now. For one, it doesn’t get added to your “My Domains” section, so there can be a lot of confusion. For another, Google has no way of knowing that this domain is in any way associated with the content at jorosi.wordpress.com. So your search engine results will never change with regards to your domain name.
If you’d like to change this setup, you’ll need to add domain mapping to your account (it costs $13 a year), and you’ll need to point your domain’s nameservers to WordPress.com. The nameservers you’ll need are:
NS1.WORDPRESS.COM
NS2.WORDPRESS.COM
NS3.WORDPRESS.COM
Once you do that, your site will load normally, and in a few weeks Google will start seeing the domain and should start giving the correct results.
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