my domain is locked

  • Unknown's avatar
    djtracy926 · Member ·

    can u unlock my domain?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’ve looked into the details of your domain, sensoryplayeducation.com. It appears that while it’s connected to your WordPress.com site, it’s actually registered through Instra.

    If you’re looking to transfer it to us, you’ll need to get in touch with Instra directly to assist with unlocking it. Their support team should be able to guide you through the necessary steps.

    However, if, for some reason, you’re unable to unlock it, you can continue to keep your domain connected to us. Once it becomes eligible for a transfer in the future, you can then initiate the process to move it to WordPress.com.

    I hope that helps. Let me know if there’s anything else I can assist with. Have a great day.

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