My domain is not correct
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When I signed up, I chose the domain: <charlottelatinmass.org> and then selected premium account. But the site kept reverting me back to a the basic/free <charlottelatinmass.wordpress.com>. How do I fix this?
The blog I need help with is: (visible only to logged in users)
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You can claim your WordPress.com Premium Plan’s custom domain here:
https://charlottelatinmassdotorg2.wordpress.com/wp-admin/paid-upgrades.php?page=domains
Let us know if you have any more questions :-)
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The website is trying to charge me extra for Domain Mapping. But shouldn’t this custom name have been included in the $99 Premium Plan I already purchased?
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Thank you for your help!
I just registered
as new domain … and it charged me $26 extra in fees. WordPress.com Receipt #12047200. I paid it through paypal. Also I noticed that there are several domain associated with my account that I never intended to register. The only domain that should be on my account is <charlottelatinmass.org>. Can you please refund the $26 and also delete any domain other than <charlottelatinmass.org>. Thank you!
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You were charged for a custom domain because you added it to a site that did not have the WordPress.com Premium Plan.
Your WordPress.com Premium Plan is associated with charlottelatinmassdotorg2.wordpress.com, not charlottelatinmass.wordpress.com.
If you’d like, I can move your WordPress.com Premium Plan from charlottelatinmassdotorg2.wordpress.com to charlottelatinmass.wordpress.com, and refund the charge associated with charlottelatinmass.org.
Please confirm if this is what you desire.
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I am sorry if I am in any way responsible for this mess … but I don’t know how any of this happened. I simply tried to create one premium domain called <charlottelatinmass.org>. This is the only domain that I would like to have. Is there any way to make <charlottelatinmass.org> my only domain site? … and then delete all these other domains:
<charlottelatinmass.wordpress.com>
<charlottelatinmassdotorg2.wordpress.com>
<charlottelatinmassdotorg1.wordpress.com>
<charlottelatinmassdotcom.wordpress.com>
<charlottelatinmassdotorg.wordpress.com>I really have no idea how these others got created. I never registered them… I only tried to register <charlottelatinmass.org> and the Word Press system would ignore what I typed and instead register all these others domains. I would select .org and it would register dotorg.wordpress.com instead.
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No need to apologize.
On WordPress.com, a custom domain, like charlottelatinmass.org, must be associated with a WordPress.com site, like charlottelatinmass.wordpress.com, where your content is actually hosted.
For more information about the differences between domain registration, hosting, and mapping, please see our page All About Domains:
http://en.support.wordpress.com/domains/all-about-domains/
None of your sites seem to have content. So, how about if I delete all of your WordPress.com sites, except charlottelatinmass.wordpress.com, and move your WordPress.com Premium Plan to charlottelatinmass.wordpress.com.
You will only see the charlottelatinmass.wordpress.com address when you’re administering the site. Your site’s visitors will only see charlottelatinmass.org.
Keep in mind, site deletions are permanent:
If this is OK, let me know, and I will proceed.
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Thank you for that explanation … that makes sense.
Yes please proceed as you have described!
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OK, you’re all set.
You can view your sites here:
In addition, you can view your WordPress.com Premium Plan and custom domain Upgrades here:
https://charlottelatinmass.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades
Finally, I’ve refunded the domain charge for charlottelatinmass.org, since this is included in the WordPress.com Premium Plan you’ve purchased. Please keep in mind that it takes 1-2 weeks for the transaction to show up on your financial statement.
Let us know if you have any more questions :-)
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