My domain is not working
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I paid $18 for the annual renewal of my domain in January, however my page is not working. When I enter the web address, it says the domain is for sale. What is going on and how do I get this corrected? Thank you!
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there!
It looks like you recently updated the domain contact information but did not verify the email address using the verification link sent to your email. As a result, the domain was suspended, as this verification is a regulatory requirement.
I’ve requested the verification link be resent to your email. Please click the link to verify your domain. It will be active within 72 hours of verification.
Feel free to let us know if you have more questions.
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I’ve verified my contact information at least 3 times. And my information was verified already before that. I changed to a different email so I could receive support as to why my website was not working, despite having paid the annual fee in January. There should’ve been no verification issue. I hadn’t made any changes to the account info in years until after the site was already down.
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Hi there!
It looks like the domain was verified, and I can see your site when I visit it. Can you check now?
You may need to clear your browser cache first. Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
Feel free to let us know if you have more questions.
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