my domain is parked

• 

  runawaysafaris · Member · Nov 18, 2023 at 5:40 am

  • Copy link
  • Add topic to favorites

  my domain is parked

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  runawaysafaris · Member · Nov 18, 2023 at 5:42 am

  • Copy link

  Runawaysafaris.com is the domain which is parked. My web developer cancelled the renewal subscription to get the payment of their card so I could pay for it and now I don’t see the option to do so.

• 

  jmills39 · Staff · Nov 20, 2023 at 10:35 pm

  • Copy link

  Hello there,

  Yes, I see the domain was also canceled, in addition to the plan. I’ve followed up on a previous email with a manual payment request to cover the domain redemption and registration fees.

  Once those have been paid, we can restore the domain.

  Please feel free to reply to this message if you have any other questions and have a great day!