My domain is showing expired but when i click on domain it shows its active`

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  officialtatoo · Member · Apr 20, 2015 at 7:57 pm

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  My website is giving an error saying my domain has expired but ive paid and it doesn’t expire until next year. what do i need to do to get my account active.

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Apr 21, 2015 at 12:15 am

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  It looks like you have domain mapping with officialtatoocampaign.com (expired) connected to officialtatoo.wordpress.com.

  Does iambmichavery.com appear as an option if you try updating the primary domain: https://en.support.wordpress.com/domains/#setting-the-primary-domain

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  officialtatoo · Member · Apr 21, 2015 at 1:57 am

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  Hello,

  Yes it’s selected as primary domain. It doesn’t expire until next year.

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  micawbr · Member · Apr 21, 2015 at 10:56 am

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  It looks like a staff member may need to get involved to sort out the problem. I’ve tagged this post for their review.

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  officialtatoo · Member · Apr 21, 2015 at 2:47 pm

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  thank you . can you advise how long it will take a team member to respond?

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  micawbr · Member · Apr 21, 2015 at 3:07 pm

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  Sorry, I don’t know how long it will take for a team member to respond.

  The reply by @timethief on this page sheds light on the situation: https://en.forums.wordpress.com/topic/response-time-from-staff?replies=5

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  officialtatoo · Member · Apr 21, 2015 at 5:46 pm

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  thank you

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  pmciano · Member · Apr 22, 2015 at 3:58 pm

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  @officialtatoo

  It looks like Simon has already addressed this issue via chat, but if you have any other questions, please let us know.