My domain it has disappeared

  • Unknown's avatar
    zoavidente · Member ·

    A few days ago wordpress was giving me problems because I had disappeared the wp-admin button to be able to enter my page so I disabled some plugins to see if the problem was fixed, I deactivated Jetpack and the button is already in its place again But my domain disappeared, my entries, my page, everything … but if I enter from the internet to my page is still there so normal, please I need to help me solve it because I do not know what happened and will not allow me to put New my domain without paying.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    What is the domain? The only site in your account is https://earwentarot.wordpress.com/

    so I disabled some plugins to see if the problem was fixed, I deactivated Jetpack

    Based on that you have a self-hosted site using the WordPress.org software. Self-hosted sites are not connected to WordPress.com and we have no way of helping with a self-hosted site.

    If you want to connect or reconnect the Jetpack plugin on that site with your WordPress.com account, you’ll need to log into the dashboard on that site and connect it from there. There is no way to do this from WordPress.com’s side.

    If you don’t remember the password for our dashboard, you can see the instructions for resetting it here:

    https://codex.wordpress.org/Resetting_Your_Password

    For more help, please contact your hosting provider directly, or post in the WordPress.org forums:

    https://wordpress.org/support/

  • The topic ‘My domain it has disappeared’ is closed to new replies.