my domain just expired. i cannot access my account!!!!!!!!!

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  francis6758b51458 · Member · Sep 24, 2025 at 1:24 pm

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  my domain just expired, as one of my customers just told me my site is down.

  the email associated with my domain has been deleted months ago.

  i cannot access my account which holds the domain which needs to be renewed.

  account recovery page is telling me the domain is not a wordpress domain, but it is.

  i also can’t speak to support because i just made this account to post here, and it is not paid.

  PLEASE HELP

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  staartmees · Member · Sep 24, 2025 at 1:37 pm

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  First things first: what domain are you talking about? I mean, you can check that domain yourself at https://wordpress.com/site-profiler to find out who is your hosting and who is your registrar

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  sajjadisbrilliant · Member · Sep 24, 2025 at 1:46 pm

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  Hey,

  I see that you’re already in touch with us through chat, so please continue there.

  I’ll go ahead and close this thread now. Thank you.