my domain name expired

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  elizabeth115 · Member · Jul 30, 2019 at 2:42 pm

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  My domain name with WordPress has expired without me being aware of it. how can I reactivate it? Can you send me a link?

  The blog I need help with is: (visible only to logged in users)

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  elizabeth115 · Member · Jul 30, 2019 at 2:44 pm

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  Should say that domain is elizaloughran.com. Expired and is “in redemption Period”

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  themagicrobot · Member · Jul 30, 2019 at 2:53 pm

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  This thread has been tagged for a member of staff to assist you. They’ll want you to agree to the extra fees now due before recovery of the domain can be attempted: https://en.support.wordpress.com/domains/domain-expiration/

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  staff-doublebassd · Staff · Jul 30, 2019 at 5:27 pm

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  Hi there,

  You’re correct – I checked and elizaloughran.com is now in a redemption period. The charge is a $80 late renewal fee in addition to the $18 we charge to renew the domain. Please confirm here if you agree to pay the fees and I will begin the domain restoration process along with providing a manual payment.

  Please visit the support page link for further instructions:

  Domain Expiration

  Let me know if you have any questions. Thank you!

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  elizabeth115 · Member · Jul 30, 2019 at 8:31 pm

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  Thank you Darnel. Yes, that will be acceptable – go ahead and restore the domain and let me know about payment.

  Many thanks for your help

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  supernovia · Staff · Jul 31, 2019 at 12:47 am

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  Thank you! We’ve just sent an invoice your way. Can you update us here once that’s paid?

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  elizabeth115 · Member · Jul 31, 2019 at 11:21 am

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  Hi, When you say you have just sent an invoice can I check where I would find that? My email uses the expired domain name so it won’t reach me that way. I’ve looked at my WordPress account and can’t see an invoice. Thanks

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  kokkieh · Staff · Jul 31, 2019 at 1:20 pm

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  Hi there,

  We can only send the payment request to the email address connected to your account, so if that email is not currently working, please update your account email at https://wordpress.com/me/account/

  Let us know here once you’ve done that, and we can resend the payment request.

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  elizabeth115 · Member · Jul 31, 2019 at 2:29 pm

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  Thanks! I have updated with a working email address now. Please resend the payment information. Many thanks

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  kokkieh · Staff · Jul 31, 2019 at 3:24 pm

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  I’ve resent the payment link.

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  elizabeth115 · Member · Jul 31, 2019 at 4:06 pm

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  Thanks – payment has now been made. I previously had this domain mapped to another email provider (Zoho) Do you know when the domain will reactivate and will the mapping have to be redone or is it likely to click in again automatically?

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  supernovia · Staff · Jul 31, 2019 at 8:30 pm

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  Thanks @elizabeth115. We’ve just contacted the registrar to get the domain back. Once they return it to us, we’ll put it back on your account and update you here. Normally at that point, it’ll start working automatically after a few hours, but if not, we’ll help you sort things out from there.