my domain name is not mapping. what do I do?

  • Unknown's avatar
    brokenoak2 · Member ·

    i own the domain name. It is registered through Hostmysite.com, where we manage our e-mail servers for all users of the domain. I am developing a website and a blog and trying to map it for $13 but your system hangs after I initiate the step. Can you help me?

  • Unknown's avatar
    timethief · Member ·

    We cannot provide accurate assistance to anyone who fails to provide the URL of the exact site they refer to so please do that now. In your case provide the underlying .wordpress.com blog URL and the domain URL please so we can move forward with helping you.

  • Unknown's avatar
    brokenoak2 · Member ·

    thank you. forgive me if I am unfamiliar with the process. the url domain is novelli.net. I do not think I currently have a blog, but it appears to establish it, I need to first map the url over. Is there a different approach?

  • Unknown's avatar
    timethief · Member ·

    re: mapping an existing domain
    WordPress.com does not accept domain transfers but mapping an existing domain is possible.

    Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made, it and the domain mapping purchase here, each and every year.

    Mapping an existing domain costs $13. annually .

    In order to map to a domain one must have an underlying .wordpress.com sub-domain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL.

    If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the WordPress.COM blog, and as you own a domain URL already, you can see here for mapping an existing domain. http://en.support.wordpress.com/domains/map-existing-domain/

    It can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

  • Unknown's avatar
    brokenoak2 · Member ·

    I have selected novelliblog.wordpress.com as my starter site and still am unable to map novelli.net. It hangs up at step 3 when i am to select a plan. It does not accept the free or the most popular premium selection. I want to start with the free version.Sent from my iPad

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