My domain redirects to a WordPress domain.

  • Unknown's avatar

    I just renewed the registration of my custom domain that was associated with a WordPress URL, but when I type my domain in the URL, it redirects to the WordPress domain. Although my website opens, the WordPress domain is still displayed in the URL. Why is this happening and why doesn’t my custom domain stay fixed in the URL?”

    The blog I need help with is: (visible only to logged in users)

  • Hi there! I can see the domain in your account and it seems to be working as it should. That said, being able to set it as the primary domain (the one that appears in the address bar of your browser) is one of the features of our paid plans. Any of them, from Personal, will do the trick.

    You can check them out here:

    https://wordpress.com/plans/

    And if you decide to go for a yearly plan, please send us a message and we will help you with the refund of what you paid for the registration of your domain, since you could have used the credits included in those subscriptions for that :)

    I hope it clarifies the situation a bit, but ley us know if you have any further questions!

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