My domain was canceled

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  lolatita21 · Member · Mar 6, 2022 at 12:47 am

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  I purchased a domain and received a confirmation email and then almost immediately I receive another email saying it was canceled but I do see the charge on my credit cards . How can this be fixed?

  The blog I need help with is: (visible only to logged in users)

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  ericfri · Staff · Mar 6, 2022 at 1:39 am

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  Hi there,

  I’ve tagged this for the staff to have a look at. When one of them is available they’ll respond back.

  What is the domain that you tried purchasing? They’ll likely want that information.

  Cheers,
  Eric

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  supernovia · Staff · Mar 6, 2022 at 2:24 am

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  Thanks @ericfri

  
  @lolatita21, it looks like there was just a blip when you tried to register, and it didn’t go through. We automatically added the credits back to your account. Can you try registering it again now?