My domain was canceled but I cannot buy it…

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  lmsgoncalves · Member · Nov 18, 2013 at 12:04 pm

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  Hi,

  My domain: lmsgoncalves.com was canceled and I cannot buy it for example in GoDaddy.com.

  All my users are coming to lmsgoncalves.com and because it was canceled they cannot access to my blog.

  I asked to cancel the domain but I thought that I could buy it in GoDaddy.com.

  I moved to wordpress.org and I wanted to buy my domain but now I do not have it in wordpress.com neither avaialable to buy it.

  Can you please help me here? Is it possible for me to buy it in GoDaddy.com or can you put lmsgoncalves.com back until the domain expires?

  Thanks,
  Luis

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Nov 19, 2013 at 4:11 am

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  Canceling a domain can cause a very real risk of not being able to regain access to it again. You will typically have to wait for the domain registrar to release it to be registered again, and there is no guarantee that they ever will. When people wish to move to a self-hosted WordPress site, we typically suggest that they use these instructions to point their domain to their new webhost:

  Change a Domain’s Name Servers

  I have contacted our registrar to see if I can undo the cancellation, but I cannot promise success.

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  lmsgoncalves · Member · Nov 19, 2013 at 12:57 pm

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  Ok thank you for your support.

  The domain will expire in two days. If you could recover, I could renew it with you and follow your instructions.

  Thanks,
  Luis

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  lmsgoncalves · Member · Nov 20, 2013 at 11:07 am

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  Hi guys,

  Is there any news here?

  Thank you for your support.

  Luis

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  staff-ozmodiar · Staff · Nov 20, 2013 at 6:01 pm

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  Looks like we were able to get it back. I’ve added it onto your account again. You should be able to renew.

  Let me know if you have any trouble.