My Domain was Suspended
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My domain travelpumps.com was suspended.
I’m including below the latest update of the reason my domain was suspended. How do I fix this if I can’t access my website????
The TRAVELPUMPS.COM domain name was suspended after it was brought to our attention that your domain was in violation of Go Daddy’s Universal Terms of Service as a result of complaints implicating your account in a phishing scheme. This type of action is generally perpetrated by an an individual who has gained access into your website through a vulnerability within an open source application(such as WordPress, Joomla, Zencart, etc.), in PHP, ASP or CGI code or through the theft of your password via a “dictionary” or “brute force” attack.
The location of the offending content is listed below:
travelpumps.com/coc/
NOTE: This may not be a complete listing of the offending content present on your site. You are responsible for reviewing the website to ensure that all offending content has been removed.
Go Daddy can reactivate your domain name once the offending content has been removed from your account and we have received a reply regarding this situation. In your response, please include confirmation that the offending material has been removed and a statement that you will take measures to secure your website in order to prevent this type of abuse from occurring in the future.
The following practices are recommended to help secure your website against further compromise:
Review your website content to insure that it does not contain malicious code or files.
Update anti-virus definitions and scan for viruses on any computers used to upload website content.
Update FTP, GoDaddy Account and website administration/database passwords.
Limit website administration, FTP and account access to only trusted users. Review file permissions to ensure proper access restriction for administrative areas.
If you are using an open-source application we suggest checking for security patches and updates for the application, themes and any plugins in use. Any found should be applied as soon as possible to ensure no documented exploits can be used to gain access to your website.
Secure web forms by ensuring that input is properly sanitized.
We appreciate your cooperation and hope this information will assist you with securing your website.
Regards,
Hosting & Operations Security Team
GoDaddy.comThe blog I need help with is: (visible only to logged in users)
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Why are you not posting to GoDaddy support?
This is the WordPress.com support forum that’s only for free hosted WordPress.com bloggers.
Are you lost? -
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Timethief, obviously my post was not directed to you since you are no help at all. Yes I did contact Go Daddy, several times. And the problem is still not resolved because I can’t access my site.
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I’m not clear on what you think the connection is between your GoDaddy hosted site and WordPress.com. Would you care to expand on that?
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I have located your original thread here and it’s tagged for Staff support > https://en.forums.wordpress.com/topic/my-blog-was-suspended-why?replies=5#post-1299244
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Since this thread is a duplicate and staff is already helping you in another thread, this one will be closed.
- The topic ‘My Domain was Suspended’ is closed to new replies.
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