My domain website is down . Google informed me to contact you . I need help my clients are very upset due to this problem.
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Hi WordPress! I have reach
out to Google Domains
about my website. And they
refer me to WordPress
because they told me that
my website is was manage
by WordPress. Can you help
me with that?WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
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Also I see you’ve entered the same question twice by accident. We’ll remove the extra one. Just update us here with a link to the site. Thanks!
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Hello
staff-quasir, the domain name is http://www.biocareservicesinc.comWP.com: Yes
Correct account: Yes -
Please do not create new threads to respond. You need to go to your forums post page and reply.
Also, to clarify, there are three different “WordPress” at play here:
1. The free, open-source WordPress software which powers your website.
2. WordPress.org which is the open-source project that works on the WordPress software and where you can get the software for free to use on your own hosting provider.
3. WordPress.com which is a managed hosting provider of the WordPress software and with whom you’re contacting now.We don’t host your site here, and as such, there’s nothing we can do to affect or fix your site.
Your site hosting and domain registration are both with Google, so they’re the ones who would need to look into the issue with your domain not loading the website.
I hope that clarifies things!
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Hello ,I just contacted google but they informed to ask you this down below.
What is my website IP address
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A Whois shows that the site isn’t hosted here at WordPress.com so I think you need to reach out to Google again.
Domain:biocareservicesinc.com
Registrar:Google LLC
Name Servers:
ns-cloud-e1.googledomains.com
ns-cloud-e2.googledomains.com -
“Hi! I need help connecting my website to my domain name. Google Domains said that I should contact my web host to ask for specific records like A and CNAME. Can you give me the records?
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Hi,
I’m not seeing any record of that domain or your site ever being registered or hosted here at WordPress.com.
Could you have built a site with the open-source WordPress software from WordPress.org and hosted it elsewhere?
Take a look and let us know if anything is unclear or you have any further questions.
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