my domain will not work to access my wordpress website

  • Unknown's avatar
    dogtreatsalesgmailcom · Member ·

    Between about christmas & new year when i type in my domain name for my wordpress website, nothing happens & it times out every time. It has been impossible to find help or get help to solve why i cant access my wordpress website any more. It will not work on any commuters we have tried. I can access the site on iphone only, it will not work on computers.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    amiteshg93 · Member ·

    Hello there,

    On the computer, I am able to open your site without any problems. Could you check again?

    Also, I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com. 

    The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

    To get help with the WordPress open-source software itself, you can contact the WordPress community forum using the link https://wordpress.org/support/forums

    :)

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