My domaine / website isn’t loading

  • Unknown's avatar

    Hey for some reason my http://www.sacredDashdevelopment.com website is not loading anymore can somebody help me to understand why?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    I’m not showing that domain registered here at WordPress.com. Did you instead mean “sacred-development.com”? If so, it looks like the domain expired when the domain registration renewal didn’t get processed this year.

    You can still recover the domain by going to your Domains page and renewing the domain there:

    https://wordpress.com/domains/manage/sacreddevelopmentcom.wordpress.com

    Let us know if you still have trouble!

  • Unknown's avatar

    When it takes me to the page it says my name would be sacredevelopment444.com

    would it still be able to access it under

    sacred-development.com

    thank you in advance and your quick response

  • Unknown's avatar

    It says I can reinstate it till the 27th but doesn’t give me an option to do so ? Please help

  • Unknown's avatar

    My domain name changed on its own or maybe due to be not making the payment on time ? I would love to reinstate it and it mentioned I have till the 27th to do it. But doesn’t let me use my old name. Please help.
    Sacred-development.com ( was the original name , and the one I’d like to keep )

    WP.com: Yes
    Correct account: Yes

  • Unknown's avatar

    If you look at your dashboard, you’ll see a message that a different user on your site needs to renew the domain (information blurred for privacy) since they were the ones who originally made the purchase:

    You would need to log out of @kristinakinsella and into that other account to renew the expired domain.

    I hope that clarifies things!

  • Unknown's avatar

    Is there a way to know the other name that it was purchased under. A friend helped me with it last time but she’s no longer around :(

    I might be able to see if she sent some information a year ago but probably won’t have any luck

  • Unknown's avatar

    I believe I renewed it, would you mind checking? I paid and all but it still doesn’t let me visit my website or there people to access it. Maybe it takes sometime ? thank you for all your help, I really appreciate it

  • Hi there @sacredacacia I can confirm the domain is renewed for two more years and does not expire until 2025. If you wish you can also transfer this domain to @kristinakinsella by following the steps here. That way the can manage any future renewals directly.

    WP
    Domains » Transfer a Domain to Another WordPress.com Account
    2 min read
    This guide will show you how to transfer a domain to another person’s account on WordPress.com. The steps shown below apply both to domains registered with WordPress.com and connected domains that are registered with another provider. Remember, you must currently own the domain to take the steps in this guide. If you do not have access to the settings described here, you may ask the current dom

    Hope that helps. Please let us know if you have any more questions.

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