My domains, plans and purchases

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  casino5266863880d762f9 · Member · Mar 9, 2021 at 8:37 pm

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  Hi there! Where can I find my domains (bestworldcasinos.org), plans (business) and purchases? Everything is gone?!!?

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  supernovia · Staff · Mar 9, 2021 at 10:28 pm

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  Hey there, my guess is that you’ve got another account. Can you log out and log in with the account associated with that site? It should be the email address that gets renewal reminders and what not.

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  casino5266863880d762f9 · Member · Mar 10, 2021 at 1:00 pm

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  Thanks for your reply!

  That’s what I thought too.

  I can access and edit the site with the domain name mentioned above, but once I go to the WP account it says I have no sites, no plans, no domains…

  Tried also to use a forgotten passwords option which after resetting a password takes me to the same account which has nothing on it.

  My site admin password is the same as the WP one.

  Hmm… I have no idea what to do…

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  casino5266863880d762f9 · Member · Mar 10, 2021 at 1:02 pm

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  My site admin email, I meant, is the same as the WP one.

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  staff-doublebassd · Staff · Mar 10, 2021 at 1:45 pm

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  Hi there,

  What is the site admin email that you are using to try and log in? If it is the one associated with your casino5266863880d762f9 account that you are contacting us from, it is not that email. That account has nothing under it, so that may be what you are seeing. bestworldcasinos.org is under a completely different account username.

  If you continue to have trouble accessing the correct account, please fill out our account recovery form, and we’ll see what we can do to assist you in regaining access to your account.

  You can use the transaction ID on your bank statement from when you purchase the upgrade to submit the account recovery form.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at [email protected]

  Please visit our support page for more information on recovering your account.

  Thanks!