My domian name is no longer mapped to my site
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My original plan was for domain mapping only. why has it changed to personal plan?
The blog I need help with is: (visible only to logged in users)
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Stand-alone upgrades are no longer possible for new purchases and haven’t been for over a year now. If you already had this upgrade you would have been able to renew it, but you can’t buy a new one if you’ve never had it.
If you do have an existing upgrade that has not expired and you are logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased the upgrade you will be able to renew here http://mattcullenartist1.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades
If that is not the case then you can use the Personal Plan if all you want is a custom domain, removal of advertising, live chat support and 6GB Storage Space but you need to add the plan first. If you add the domain first, Premium is selected automatically. Go to http://wordpress.com/plans to upgrade.
It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn’t usually take that long. https://en.support.wordpress.com/domains/
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
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Hi there,
As @timethief correctly pointed out, domain mapping used to be a stand-alone upgrade and now it’s included in all of our plans.
If you have any other questions, just let me know and I’ll be happy to help.
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