• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / My email address was hacked and used on word press. Help?

My email address was hacked and used on word press. Help?

  • Unknown's avatar
    fromthe3ofus · Member · Apr 8, 2015 at 7:49 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    I do not want to activate the blog listed above. I do not know whose it is. They used my email account to establish this. I need to do something. I was planning on using wordpress for my blog. Can you help me and tell me what I need to do? I have changed the password. I will not activate the blog. It’s not mine. Thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Apr 8, 2015 at 7:49 pm
    • Copy link Copy link

    Hi there,
    I’m sorry I am unable to help you resolve this. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    fromthe3ofus · Member · Apr 8, 2015 at 7:57 pm
    • Copy link Copy link

    Thank you for your help. I am subscribed. I just wish I had the information I needed to send in the form, but I think the only way to do that would be to activate the account, and I don’t want to do that. Thanks, timethief

  • Unknown's avatar
    timethief · Member · Apr 8, 2015 at 7:59 pm
    • Copy link Copy link

    Your welcome and please be patient while waiting for a Staff response.

  • Unknown's avatar
    fromthe3ofus · Member · Apr 8, 2015 at 8:54 pm
    • Copy link Copy link

    Thank you, timethief. I will be patient. I appreciate your help.
    Mallory

  • Unknown's avatar
    timethief · Member · Apr 8, 2015 at 8:56 pm
    • Copy link Copy link

    You’re welcome Mallory. :)

  • Unknown's avatar
    jeremeylduvall · Member · Apr 8, 2015 at 9:21 pm
    • Copy link Copy link

    Hi @fromthe3ofus,

    You currently have the following site on your account:

    fromthe3ofus.wordpress.com

    Based on this portion of your reply:

    I do not want to activate the blog listed above. I do not know whose it is.

    It sounds like you do not want this blog to be associated with your account at all. Is that correct? Were you looking to start a different site?

  • Unknown's avatar
    fromthe3ofus · Member · Apr 8, 2015 at 9:26 pm
    • Copy link Copy link

    Hi, Jeremeylduvall,
    I did not start this blog from the 3 of us. My email was used to start this blog. I do not know anything about it. I haven’t posted on WP ever. I had signed up years ago, and forgotten about it. My email was obviously hacked. There are two other blogs or blog posts that were generated from my account, and neither of those were of my doing either. I’m not sure what to do. Someone had asked to change the password of my account to fromthethreeofus. The notice came to me.
    I don’t what to do. I just want my account back without anyone else trying to use it or generate anything from it. What do you suggest I do. I have changed the password. I do not want to activate that blog, or any other blog already here, because it/they are not mine, but my account was used to start them.

    thank you,
    Mallory

  • Unknown's avatar
    fromthe3ofus · Member · Apr 8, 2015 at 9:41 pm
    • Copy link Copy link

    I forgot to answer the other question. I am hoping to start blogging here on WP. I want to be sure my blog is secure. I am hoping to bring my other blogs over here, too. i haven’t used this site in years, but I’m not sure about the security right now. I also do not want this other blog here since it’s not mine. Sorry, I am just upset about being hacked.
    Mallory

  • Unknown's avatar
    jeremeylduvall · Member · Apr 8, 2015 at 11:23 pm
    • Copy link Copy link

    Hi Mallory,

    When you create an account at WordPress.com, we automatically create a site for you that matches your username. So, if you created an account titled “fromthe3ofus” several years ago, we would have automatically given you a blog called fromthe3ofus.wordpress.com. The creation date of this site matches when you originally created your account so I think this might be the case.

    There are two other blogs or blog posts that were generated from my account

    Are you referring to writing201july2014.wordpress.com and writing201june2014.wordpress.com by chance?

    Those are writing courses setup through WordPress.com (led by some of our Editorial team members). When you participate in one of the courses, you’re automatically added to the site. I can remove you from those sites though if you would like!

  • Unknown's avatar
    fromthe3ofus · Member · Apr 8, 2015 at 11:37 pm
    • Copy link Copy link

    Jeremy, I suppose what you say is possible, however, when I wanted to change my password, I received a notice that said that someone recently asked that the password be changed for that blog. I didn’t do it.
    That’s what makes me wonder. I am confused about that.
    As far as the classes go, I might have taken them, I don’t know. If I did, I really don’t remember. That was in my very early blogging days. I’ll stay in those. I don’t know what happened. My credit card was recently hacked, so I’m a little nervous about all of this.

  • Unknown's avatar
    jeremeylduvall · Member · Apr 9, 2015 at 2:17 pm
    • Copy link Copy link

    Hi!

    I just checked the password reset logs for your account, and I only see the one change that you made recently. I definitely understand the concern here. However, I think we’re in the clear. Changing your password and enabling two-step authentication should help to secure your account:

    Enable Two-Step Authentication

    Besides the sites, have you noticed anything else suspicious going on with your account?

  • Unknown's avatar
    fromthe3ofus · Member · Apr 9, 2015 at 11:56 pm
    • Copy link Copy link

    Jeremy, thank you. I think you are right. I was just very concerned that someone had activated my account. I really appreciate your help. I will enable two step authentication. No, I haven’t noticed anything at all.
    Thank you. Case Closed! :)

  • Unknown's avatar
    jeremeylduvall · Member · Apr 10, 2015 at 12:26 pm
    • Copy link Copy link

    Wonderful! Glad we were able to get to the bottom of this. Let us know if you need anything else!

  • The topic ‘My email address was hacked and used on word press. Help?’ is closed to new replies.

Tags

  • blog
  • hacked account
  • help
  • support

About this topic

  • In: Support
  • 3 participants
  • 13 replies
  • Last activity 11 years
  • Latest reply from fromthe3ofus

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions