my email forwarding just stopped working
-
My custom email forwarding just stopped working, after working for years. Heres what is says when i tried to fix it: This domain currently has custom mail servers defined in its DNS settings. This means that WordPress.com Email Forwarding is not available for this domain, and that you should manage your email with your email provider.
The email servers for this domain are:
[redacted]
The blog I need help with is: (visible only to logged in users)
-
Um I thought this was going to support. Can someone remove my post so all of my info isn’t being made public please
-
Hi there,
This is Customer Support, and no personal information is revealed to the public. I redacted your mail server information just to be on the safe side, however.
In regards to this issue, I noticed that you actually have two mail servers set up in your MX records, one which you provided and another which is not a correctly configured mail server. The one which you provided looks like you probably have your email forwarded via your domain provider, and if you remove the other MX record then the mail forwarding should start working again.
If you’d like I can remove that for you. Just let me know!
-
Thanks so much! I added the new mail server after the forwarding stopped working. I hadn’t made any changes but forwarding dissapeared. But today theres a new option to use my 5 forwarding addresses again? So perhaps wordpress made some updates and it temporally erased my mail forwarding?
Anyway Im rambling. I think I have it fixed. Thank you again for the awesome follow up. -
It actually looks like all of the MX records I mentioned before have been removed, which is why our in-house forwarding is enabled for you again. But as long as you’re happy with that we can call it a win!
Let me know if you need anything else. :)
- The topic ‘my email forwarding just stopped working’ is closed to new replies.
WordPress.com Forums 