my email is not confirmed

• 

  arvivlx2 · Member · Sep 13, 2017 at 6:31 am

  • Copy link
  • Add topic to favorites

  Hey, I have a problem. The site ask me to verify my email. I press “resend email”, get the email, open it and press “confirm now”.
  it take me to a page that say “Your WordPress.com account has been activated!”, then I return to my profile page and it ask me again to verify my email.
  I just can’t use the site, it won’t activate my profile.

  The blog I need help with is: (visible only to logged in users)

• 

  krutidugade · Member · Sep 13, 2017 at 7:14 am

  • Copy link

  Hi there,

  I assume you are facing this because of browser cache. I would suggest you to clear browser cache. https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  Close the browser once you clear the cache. Open a new browser window and try to login.

  Let us know if you need further help.

• 

  arvivlx2 · Member · Sep 13, 2017 at 7:52 am

  • Copy link

  thanks for your efforts, but it didn’t help, didn’t work…

• 

  arvivlx2 · Member · Sep 13, 2017 at 7:57 am

  • Copy link

  I used different browsers, different computers, nothing.. still the same problem

• 

  kokkieh · Staff · Sep 13, 2017 at 7:09 pm

  • Copy link

  Hi there,

  I’ve sent an email to the address associated with your account. Please let me know if you don’t receive it.