my email is not loading

  • Unknown's avatar
    egoboyness · Member ·

    Is the wordpress email system down?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    josephmartinluther · Member ·

    As it depends on which account you are using. If you are using WP.com, then the answer is yes. However, if you are using Jetpack, then the answer is no. If you are using the correct account for your blog, egoboy.com, then the answer is yes.

  • Unknown's avatar
    justjennifer · Member ·

    Hi there @egoboyness are you using Titan email with your WordPress.com domain? If your MX records are set up correctly here, and you’re having issues sending and receiving emails, you’ll want to contact Titan directly for this. https://support.titan.email/

    WP
    Add Email » Adding Professional Email to Your Site
    in WordPress.com Support
    5 min read
    Our Professional Email service, which is powered by Titan, makes adding a custom branded email address, such as (email visible only to moderators and staff), easy and affordable. You can find directions for other email providers on our main Add Email page. Table of Contents Video IntroductionPurchase Professional Email for an Existing DomainManage Professional Email Subscriptions and BillingAccess Professional

    If you meant something else, please post back here and give us more details. Thanks.

  • staff-zinnia · Staff ·

    Morning Folks –

    Looking at the account I can see that you have Titan email set up for both egoboy.com and robertlstearnsjr.com. Titan support is available via (email visible only to moderators and staff) or through the app directly.

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