My entire page when I sign on is blank
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I just have the free plan at the moment and my entire site when I put in my password is blank except for the “W” logo for wordpress in the middle of the screen. I cannot access any of my pages or information and this has been happening for 3 days. I even tried restarting my computer and trying to sign on in different ways and nothing works. Help! :(
The blog I need help with is: (visible only to logged in users)
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P.S. I know that my site is visible to people but I cannot access it personally in terms of adding blog posts or changing things because everything is blank when I sign in :(
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I don’t think you are referring to a site hosted by wordpress.COM. That sounds like the wordpress.ORG white screen issue.
What is the exact URL starting with http:// of the site you are referring to please?
This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting. Note that about 30% of those who post here daily are posting to wrong support forum and the answers to wordpress.COM and WordPress.ORG support questions are not the same.
We provide support only for wordpress.COM hosted sites. We cannot provide support for sites that are not on our servers. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/
The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
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No, it is definitely wordpress.com … my literal link is https://defytheeye.wordpress.com
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Make sure you are running an up to date browser version found at https://browsehappy.com
Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
Read all the tips here https://en.support.wordpress.com/browser-issues/
If you are not successful please provide this specific info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/If you do not succeed type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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