My entire site has deleted

  • Unknown's avatar
    brandon13lawson · Member ·

    The site has completely deleted and I need an engineer to find it

    Self-declared URL: Witteringservices.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    Iunderstand you are facing a significant issue with your site, Witteringservices.com, currently not being accessible. I am sure this is a cause for worry. However, it looks like your site is not hosted on our WordPress.com managed hosting but is instead hosted via a different provider and uses the free open-source version of WordPress software.

    When a site is hosted outside of WordPress.com, our ability to offer direct support is limited because we don’t have the ability to directly access your server and investigate the issue. As we at WordPress.com can only solve issues on sites hosted directly by us. That’s the reason we aren’t able to assist you with this problem on this occasion.

    Now, let’s talk about what we can do. We offer managed hosting here at WordPress.com, where we take care of all the technical details, so you can focus on your content and building your site. Our hosting solutions provide you with speed, support and security, making managing your website easier. For more details about our hosting packages please visit:
    https://wordpress.com/hosting/

    Furthermore, if you are considering this option and want to move to WordPress.com hosting, we have an easy-to-use migration plugin just for that purpose. This plugin will allow you to smoothly transfer all your content and data from your current host to our network.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    In case you decide to stay with your current hosting provider and need more support with the open-source version of WordPress, you can reach out to WordPress.org‘s community support forums. There, you can find extremely knowledgeable WordPress users who will be in a good position to assist you with your issues. Here is the link to the forums:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope the information provided is helpful to you and aids you in making the best choice for your situation.

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