My entire website is gone

  • Unknown's avatar
    poiikm2 · Member ·

    I had a single page filled with content users visted as recently as a couple of months ago. When I logged in today it shows the Hello World screen like I never added any content, and the log shows it has not been edited in two years. When I know I updated it within the last year.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-dragon · Staff ·

    Hey there,

    While I do only see changes in the Activity Log since the upgrade to the WordPress.com Explorer plan, I am not seeing any site resets or content deletion. It looks like there was a theme switch from Zoologist to Twenty Twenty-Four a week ago. If you had included your site design and content in your theme files these may have been removed during the theme switch. It looks like this is the most likely cause of the content loss.

    If you are interested in enabling site backups, we offer this feature on our Creator plans:

    Hope this helps!

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