My Entire WordPress account Disappeared Cant access account
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United web developer created my website through webpress and they gave me log in credentials but when I went to log in my admin website through web press disappeared and ny website no longer functioning.
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We can’t help as that site isn’t running on the wordpress.com platform – https://wordpress.com/site-profiler/https://www.sonarspa.com. According to https://completedns.com/dns-history/ that site seems to be hosted by Cloudflare. Also note you created this account https://wordpress.com/forums/users/info70570136e9d/ only short before posting your problem, so it cannot own an older site.
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I did just create this WordPress account because I can’t access the one that was created for me because it disappeared which is y I’m reaching out in the first place! My WordPress was created months ago. And I was logged in as of yesterday and today everything disappeared. All of it. I can’t log in, I can’t find my website and everything was created through web press by United web developer
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this is what I was given by United Web Developer to log in
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they gave me a login name along with a password. When I went to log into today I found no access to my account along with no account and my entire website gone.
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Please read my answer again! So: that site has nothing to do with wordpress.com. An account on as selfhosted wordpress site has nothing to do with a wordpress.com account or the wordpress.com hosting platform.
You probably payed those United Web Developer guys enough money, so let them help you sort things out.
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Aren’t I supposed to have the back end to my website accessible? Which is through word press.
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Again: your site uses the open source wordpress.org (open source software) meaning the backend of your site is at https://sonarspa.com/wp-admin, not at wordpress.com which is a hosting platform.
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and who do I contact at word press .org? Since I can’t even access sonarspa.com/wp-admin
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You can’t contact anyone at wordpress.org as that’s just the software you using.
So again: You probably payed those United Web Developer guys enough money, so let them help you sort things out. If they can’t help you, you must contact your current hosting which seems to be Cloudflare according to https://completedns.com/dns-history/
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Hi there,
Good morning. I hope you’re doing great.
Did you refer to https://www.sonarspa.com as the website where you’re experiencing the issue? If so, it looks like you’re using self-hosted WordPress, not WordPress.com.
https://wordpress.com/site-profiler/www.sonarspa.com
Therefore, it’s recommended to open a support ticket at the following URL for WordPress.org support.
https://wordpress.org/support/forums/
To understand the difference between WordPress.com and WordPress.org, please check the article below.
WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is hoHave a good day!
Thanks
Faisal
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