My entire WordPress has been deleted
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I don’t use my website often anymore but I noticed everything was fine a week ago or so, now I check my .com and it gives me the error of ‘Fatal error: Call to undefined function vc_add_shortcode_param() in /home3/fittedliving/public_html/wp-content/plugins/so-widgets-bundle/compat/visual-composer/visual-composer.php on line 31.’
So I decided to go directly to my WordPress and it’s whipped clean. There’s no traces that I even did anything on it for the past two years. Also looks like WordPress has updated their style since the last time I logged on so maybe that’s a factor? Either way, I’m at a loss as to whatever happened.
The blog I need help with is: (visible only to logged in users)
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That is a wordpress.ORG error message.
That site is not on our WordPress.COM servers. You are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service -
@timethief that error message or something like it could potentially come up with plugins from the business plan, for what it’s worth (though we’d fix it :))
@fittedliving that is indeed a WordPress.org installation. Sounds from the error like your so-widgets-bundle plugin broke. The folks in the WordPress.org forums would likely advise you to remove that plugin via FTP, but please head over to https://wordpress.org/support to confirm. Good luck :)
And should you decide to host your site here with us once this is fixed (so we’ll do the maintenance for you) , let us know and we’ll help you get imported. Cheers :)
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@timethief that error message or something like it could potentially come up with plugins from the business plan, for what it’s worth (though we’d fix it :))
Okay. Hopefully, I will remember that.
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