My existing direct debit and account

  • Unknown's avatar
    jennifita · Member ·

    Have noticed a dd and don’t recall signing up. I wish to terminate and get a refund. Please contact me at (email visible only to moderators and staff).

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    For what upgrade on which site do you want a refund?

    The WordPress.com account you’re using to post here owns only two free sites with us, and has never bought any paid upgrades from us. We don’t even have a credit card on file for your account.

    If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

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