My Facebook Connection is no Longer working

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  erinwis · Member · Sep 13, 2011 at 2:11 am

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  My blog has been connected to my Facebook page since I started it but two days ago it stopped connecting. It kept asking me to reauthorize and I did (several times) and it says that it is connected but none of my posts are showing up on Facebook. Could you please assist?

  Thanks,
  Erin
  Blog url: http://capitalregionfinds.wordpress.com/

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  kardotim · Member · Sep 13, 2011 at 10:01 am

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  Are you trying to public to your personal Facebook wall or a Facebook page?

  Please try the full reconnect procedure detailed at http://en.support.wordpress.com/publicize/#reconnecting-facebook including step 3 (removing the FB app), which is probably the most important step.

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  erinwis · Member · Sep 13, 2011 at 9:30 pm

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  Yes, I am trying to connect it back to my FB page (not personal). I went through the steps above and it acts as if it’s properly connected but the posts still are not showing up on Facebook.

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  staff-blorbo · Staff · Sep 13, 2011 at 11:36 pm

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  Have you published any new posts since reconnecting? Any posts published prior to the reconnect will not be publicized.

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  erinwis · Member · Sep 14, 2011 at 12:28 am

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  Yes, right after I reconnected I published one and it did not connect. It is now giving me the message to authorize my FB account (again) to connect but I’ve done that over and over to no avail.

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  staff-blorbo · Staff · Sep 14, 2011 at 5:01 am

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  Are you able to manually share a link to your post by posting the link on your Facebook wall?

  If not, do you see any errors?

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  erinwis · Member · Sep 14, 2011 at 10:17 am

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  Yes, I can copy and paste the blog links onto my page with no problem.

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  staff-blorbo · Staff · Sep 14, 2011 at 7:09 pm

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  Since that worked, would you mind trying the full reconnect procedure one more time?

  http://en.support.wordpress.com/publicize/#reconnecting-facebook

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  erinwis · Member · Sep 15, 2011 at 2:14 am

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  I tried again and it says I am connected back but I wrote and published a post and it did not show up again. Still lets me copy and paste the link on the page but does not automatically publish there (Twitter still works fine).

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  staff-blorbo · Staff · Sep 15, 2011 at 5:23 am

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  Are you trying to Publicize to a Facebook page or your personal Facebook wall?

  If it’s a Facebook page, can you tell us what the URL is of the page you’re trying to Publicize to?

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  erinwis · Member · Sep 15, 2011 at 11:28 am

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  Yes, it’s a page. The URL is: http://www.facebook.com/CapitalRegionFinds

  Thanks and sorry to be so much trouble!

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  staff-blorbo · Staff · Sep 15, 2011 at 7:36 pm

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  Thanks! We have enough info now, so we’re starting to put the pieces together and we’re getting close to a fix.

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  staff-blorbo · Staff · Sep 16, 2011 at 7:54 am

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  I think we’ve fixed this. Please try reconnecting one more time, and it should work on all future posts.

  http://en.support.wordpress.com/publicize/#reconnecting-facebook

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  erinwis · Member · Sep 18, 2011 at 1:15 pm

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  I don’t know how you did it but it’s working again! Thank you!!!

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  staff-blorbo · Staff · Sep 18, 2011 at 9:37 pm

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  You’re welcome!