My facebook posts are appearing differently to how they were last week

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  jeremeylduvall · Member · Jun 1, 2015 at 4:38 pm

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  The Twitter issue should now be fixed. Please let me know if you run into this issue again with custom messages!

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  snlatif · Member · Jun 1, 2015 at 7:06 pm

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  OK, great thanks for letting me know. I’ll keep you posted.

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  snlatif · Member · Jun 6, 2015 at 1:57 pm

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  Hi Jeremy

  Any news on the issue with Facebook? Has it been resolved? I’d like to re-link it to me WP so that posts automatically get shared.

  Thanks
  Sofia

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  jeremeylduvall · Member · Jun 6, 2015 at 2:29 pm

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  Hi Sofia,

  We haven’t been able to consistently nail down the image issue to get that resolved. Is that the issue you’re referring to? It appears like that mainly happens when the posts are scheduled. We’re still looking into it! Otherwise though, Publicize should be working correctly with Facebook.

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  snlatif · Member · Jun 6, 2015 at 2:37 pm

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  Hi Jeremy, yes that is what I am referring to – incorrect image being used with scheduled posts. Thanks

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  jeremeylduvall · Member · Jun 6, 2015 at 9:06 pm

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  We don’t have any update on this yet! I’ll keep you posted as soon as I hear more.

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  snlatif · Member · Jun 8, 2015 at 5:58 am

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  Thanks

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  snlatif · Member · Jul 12, 2015 at 1:17 pm

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  Hi there.

  Facebook posts are appearing differently again. The correct image is being used but not the custom message. Instead the text of the post is what appears. I was of the understanding that the custom message is what would be pulled through to Facebook.

  Please confirm. I have removed the Facebook connection because the way the post appears does not work for me, and I will post manually.

  Thanks, Sofia

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  rachelmcr · Member · Jul 15, 2015 at 11:14 am

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  Hi Sofia,

  Can you give me a link to a post you published where the custom message wasn’t used on Facebook? That will help me investigate that for you. :) Thanks!

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  snlatif · Member · Jul 15, 2015 at 7:33 pm

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  Hi

  Here you go:

  http://lipbalmandhandcream.com/2015/07/12/junes-empties-are-from-nars-scholl-mary-kay-decleor-groovy-food-malin-goetz-glamglow-and-thea/

  Thanks
  Sofia

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  rachelmcr · Member · Jul 16, 2015 at 10:46 am

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  Hi Sofia,

  Thanks! I checked that post and there wasn’t a custom message saved for it. Do you remember what custom message you tried to use for it?

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  snlatif · Member · Jul 18, 2015 at 12:34 pm

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  Hi

  I’ve just checked the post and the custom message is:

  June’s empties are from NARS, Scholl, Mary Kay, Decléor, Groovy food, Malin + Goetz, Glamglow, and Thea

  Thanks
  Sofia

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  rachelmcr · Member · Jul 20, 2015 at 10:16 am

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  Hi Sofia,

  That’s the title of your post, which is the standard Publicize message. That standard message is replaced with an excerpt of your post when it is publicized on Facebook. If you enter a different message there, that will be used as a custom message on Facebook and the other social media sites where the post is publicized.

  Please let me know if you have any questions about that. :)

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  snlatif · Member · Jul 21, 2015 at 8:01 pm

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  Hi Rachel,

  thanks for your note. I know that it is the title, and it appears in the ‘custom message’ box. I occasionally change it but not always. If you go back over the messages, you will see that it was established that any custom message would publish as the excerpt rather than having the post appear how it is.

  the way wordpress publishes to Facebook is so inconsistent!

  Thanks
  Sofia