My featured image isn’t working and my wordpress account isn’t being recognised
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Could you please advise on both
The site I need help with is [visible only to staff] (email visible only to moderators and staff). It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.
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Hi there,
I checked your site and although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:
https://wordpress.org/support/forums
These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.
If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:
Thanks!
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