My followers aren't getting email updates?

  • Unknown's avatar
    fionarobertson2014 · Member ·

    I am not getting email updates and neither are my followers even though all the settings are correct.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    I’ll tag this thread for Staff assistance. Will you please provide a couple of usernames for those WordPress.com bloggers who did not receive the emails as well as a couple of email addresses for those who do not have WordPress.com accounts? The software will redact ie. HIDE the email addresses so only Staff can see them. After you do that subscribe to the thread so you are notified when they respond and please be patient while waiting.

    To subscribe:
    1. Look in the sidebar of this thread and find the subscribe to topic link.
    2. Look below the comment box:
    _ Notify me of followup posts via e-mail

  • Unknown's avatar
    jeremeylduvall · Member ·

    Hi @fionarobertson2014,

    Could you provide some additional details to help me troubleshoot?

    • What blog(s) are you following that you are not receiving updates for?
    • Can you give me an example of a few emails that are reporting issues?

    I appreciate the extra information!

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