My followers have mentioned they are not receiving new blog post notification emails even when they&

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  jennincolorado · Member · Jan 21, 2016 at 9:04 pm

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  Hello,
  My followers have mentioned they are not receiving email notifications when I post a new blog. These followers are subscribed via email. Also, I follow my own blog and am not receiving emails with new posts. What is the issue?

  Thank you,
  JenninDenver

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 21, 2016 at 9:08 pm

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  Please provide a couple of email addresses of those reporting this here. The software will redact them i.e. it will hide them so only Staff can see them.

  Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  jennincolorado · Member · Jan 21, 2016 at 9:11 pm

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  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)

  These email subscribers are not receiving emails. One of the emails is my own and up until a few months ago I was able to receive all of my own posts. The other two email subscribers have also reported not receiving emails.

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  carinapilar · Member · Jan 22, 2016 at 5:02 pm

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  Hello jennindenver!

  I checked the history of emails sent for those emails. I found that your settings are blocking the emails, you can change that at the bottom of the page below:

  https://wordpress.com/me/notifications/subscriptions

  For the other two emails I found that your posts are being delivered successfully. I suggest you check with them if the emails are going to a different folder or being blocked by the email provider.