My Friends Card Got Charged, It was for single use, not for Auto Pay.
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I never wanted auto-pay, as the card is not mine and was used to help me. The money needs to be returned to the account from where it came. Need to refund the card holder. I cannot pay for continued service and need that refund to their card. It isn’t my money that was taken and this is a problem.
The blog I need help with is: (visible only to logged in users)
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Hello @wtswinney! I’ll be happy to help you with this.
I understand that your subscriptions had the auto-renewal option enabled and you’d like to request a refund, right?
If that’s the case, you can request a refund by following this guide:
https://wordpress.com/support/refunds/
Please keep in mind that the refund window for domains is 4 days from the purchase date, while for yearly plans, it’s 14 days.
Since refunds aren’t handled on the public forum, if you need any extra help or want to share any sensitive information, please feel free to email us at help@wordpress.com. We’d be happy to assist you privately from there.
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Thank you for the reply. It is appreciated. I am kind of freaking out and the speedy reply is really appreciated. I wasn’t sure I could do that for a card that wasn’t mine.
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You’re welcome @wtswinney! 🙂
If you have any questions or need a bit of extra help, just let us know and we’ll be happy to help!
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