My gmail account [REDACTED] and wordpress site astrogiva.com hacked

  • Unknown's avatar
    astrologergautamdk · Member ·

    My account [REDACTED] has been hacked at 220.19 hrs on 30 Aug 2021. Youtube channel and everything related with it has been hacked. Recovery mail and recovery phones have been changed. Request help. Please contact me at [REDACTED]

    Site: (email visible only to moderators and staff).
    WP.com: Yes
    Correct account: Yes

  • aleone89 · Staff ·

    Hello there,

    Sorry to hear of the troubles you’ve faced.

    Please see how to recover and account here: https://wordpress.com/support/account-recovery/

    Please note, you would need to locate one of the following:

    – Transaction ID: A transaction ID is a unique alphanumeric code generated for your payment. If you purchased an upgrade on the blog in question — via PayPal, credit card, or another method — you can retrieve a transaction ID by logging in to your PayPal account or locating a past WordPress.com receipt sent to your email address.

    – Activation URL: When you created your WordPress.com account, we sent an activation link to your email address that you were required to click. If the email you received included a confirmation button instead of a link, you can copy the activation URL by right-clicking on the button and selecting “Copy Link Address” (this text may be vary slightly depending on your browser).

  • Unknown's avatar
    astrologergautamdk · Member ·

    Sir it was connected with the gmail which is hacked so I do not have activation link.
    Details of payment is there but it is not accepting. Please guide

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    If you’re unable to submit the details using the account recovery form, please send an email to passwordhelp@wordpress.com with the details. We’ll be happy to help you via email with the next steps.

    Regards

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