My gmail is not connected to my contact page form

• 

  audra572614896 · Member · Jul 3, 2018 at 9:08 pm

  • Copy link
  • Add topic to favorites

  I am not getting any client inquiries from my contact page – Form that they fill out.
  Therefore, I’m missing a ton of potential client leads from my website.
  How do I connect my email – Gmail – (email visible only to moderators and staff) – Not working properly.
  I paid a web designer to build my site, but they have coded it in a way that no one else can fix this.
  Please get back to me at your earliest convenience.
  Thank you.
  Audra Wrightson
  http://www.audrainteriors.com
  [phone # redacted by mod]
  Email – (email visible only to moderators and staff)

• 

  torres126 · Member · Jul 3, 2018 at 9:14 pm

  • Copy link

  It appears that your website uses the self-hosted version of WordPress (hosted by GoDaddy) rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  Therefore, this forum cannot help with this issue. Furthermore, WordPress.com does not offer phone support, and as such, it is highly recommended not to put your phone number or any personal information on a public forum. Staff have been tagged to help redact it though, but please bare this in mind in the future.

• 

  audra572614896 · Member · Jul 3, 2018 at 9:21 pm

  • Copy link

  I’m not clear on what you’re suggesting I do to fix this error.

  Please send clear instructions to my email.

  Thank you.

• 

  torres126 · Member · Jul 3, 2018 at 9:23 pm

  • Copy link

  This forum cannot help with your issue for the reasons mentioned in my previous response, and as such, the people here are unlikely to be able to email you instructions on dealing with it. You should instead refer to the self-hosted forums as you may be more likely to find more help there.

• 

  torres126 · Member · Jul 3, 2018 at 9:24 pm

  • Copy link

  Furthermore, members of the forum cannot email you because your email is redacted automatically from the forum only for staff to see.

• 

  audra572614896 · Member · Jul 3, 2018 at 9:34 pm

  • Copy link

  How do I post a question on the self hosted forums?

  Please forward me the link or correct contact.

  I don’t know how to get there. There aren’t any instructions

• 

  torres126 · Member · Jul 3, 2018 at 9:45 pm

  • Copy link

  The self-hosted forums can be found here: https://wordpress.org/support/

  Please bare in mind that you will not find much help here as your site is not hosted with WordPress.com, as has been made clear.

• 

  supernovia · Staff · Jul 4, 2018 at 12:03 am

  • Copy link

  @audra572614896 personally, I recommend you first contact GoDaddy to be sure you have backups and can access the hosting side of your site, then read all of these these instructions from WordPress.org to determine which method you want to use to regain access to your installation:
  http://codex.wordpress.org/Resetting_Your_Password

  If you need more help, then you can get community support at wordpress.org/support/forums — good luck!