my hero section
-
why can’t i see the words on my hero section?
WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hi there,
I don’t see any sites in the account you used to post here. Can you tell us the URL of the site you’re working on?
Once we know that, we should be able to help with this or at least direct you to the folks who can.
-
-
Thanks for that! We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re not able to access the backend of your site to take a closer look.
The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:
https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks in the open-source forum are more familiar with these issues and are in the best position to help.
You can also reach out to your host Bluehost for help: https://www.bluehost.com/contact
I hope this points you in the right direction.
- The topic ‘my hero section’ is closed to new replies.