My hosting expired and I lost my data

  • Unknown's avatar
    copilottradede6589e8b3 · Member ·

    Hello, I change the bank account and forgot to update my banking info. My WordPress hosting subscription expired. If I re-subscribe to my subscription and update my payment info, so that my subscription becomes active, is there a way that I can retrieve all of the data associated with my site? It is very important that I retrieve all of that data. I spent a lot of time designing the web pages and had many plug-ins that I paid for. It must have expired recently, so hopefully there is a back up.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi! As long as it expired recently, our support team should be able to get everything restored for you. I’m looking at your site and can’t tell for sure whether you’ve done that already yet, but if not, please reach out directly here: https://wordpress.com/help/contact

    Cheers!

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