My image can't upload because of security reasons?
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It’s an image of a guys face with a misshaped jaw which I made in Sketchbook, the image isn’t offensive.
I changed the file type from .tiff to .jpg and even tried .jpeg (I know theres no difference but you never know)
but still, I’m unable to load the image as a banner due to “security reasons”
The blog I need help with is: (visible only to logged in users)
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The only accepted image file types are:
.jpg
.jpeg
.png
.gifhttps://en.support.wordpress.com/images/
https://en.support.wordpress.com/themes/custom-header-image/#uploading-a-custom-header-imageIf sorry but I don’t know how to help you. Please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Neither do I but not to worry as Staff will assist you, as soon as they work their way forward to this thread.
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Hi @varaeldur, can you upload the image to another service such as Cloudup or Dropbox, and send a link? I’ll take a look.
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Heya, I literally just got it to work now!! after trying for so long.
Rather than changing the file type after I saved it as a Sketchbook .tiff file, I changed the name and created it as a .jpeg file in the save option of Sketchbook and it just worked straight away!
Sorry, and thank you both for your help.
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No worries, I’m glad you worked it out. :) The one you uploaded to Cloudup didn’t work (unless it did and you had deleted it) so I’m guessing it was just something with that particular file.
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