My images won't upload to my media library.

  • Unknown's avatar

    When I try to upload my images, there appears a new “error” in red sign. I’m not doing anything differently than I have in the past. Help!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi,

    Very sorry to discover that you’re having this problem. We’re currently looking into this issue as we’ve had reports from some other users who are seeing this error.

    I added a test image to your Media Library, and it was uploaded fine (I deleted the test image afterwards). If you have any other web browsers installed (e.g. Chrome or Firefox), are you please able to try your upload in those other browsers?

  • Unknown's avatar

    Thank you for your help. I tried it again this morning with Safari, before I tried it with another server. It worked fine! I noticed there were some new additions to the blog process, so maybe there was a bug in the system.

  • Unknown's avatar

    Great to hear it’s working for you. You’re right, we did make a couple of changes related to this over the weekend, and fingers crossed that the problem’s been fixed for good. :)

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