My import of an xml file has taken longer than 24 hours

  • Unknown's avatar

    Well, it’s a combination – the site is still up but, a while back, I made most of it not publicly viewable, turning most of the posts back into drafts.

    Could the images that are still publicly viewable be salvaged?

  • They should be, yes, but there are circumstances in which our fix doesn’t work so I also recommend you make a backup of all your images before that site goes offline, in case you need to re-upload them manually to the new site.

    I’ll let you know once I hear from our developers on whether they were able to import your images for you.

  • Unknown's avatar
  • Hello, Ryan

    We were able to fetch a large number of images from your self-hosted site – your media library now contains over 1700 files – but for images referenced in 116 posts it returned an error, so those images couldn’t be fetched.

    I can give you the WP-Admin edit links for those posts, if you want to go through them and re-upload those images manually. Also make sure, as I said before, that you get a full backup from your host before your site goes offline.

  • Unknown's avatar

    That’s great. Looking through it, I have the ones I need.

    But while I have you here, could I get your help with something unrelated. I have an earlier iteration of this blog, before I moved to self hosting, on WordPress and I would like to delete it. Thing is, I can’t do this myself because I can’t remember the password and I think the blog is connected to an email account that I can no longer access.

    If you look at the blog, you’ll see it’s me, it’s my name, the same name of the self-hosted site and the only post left is a link to the self-hosted site. If I send you the link, is it possible for you to delete it or make it possible for me to?

    Thanks

  • Only the owner of a site can delete it, so you’ll have to regain access to that account first.

    Please submit the account recovery form here:
    https://en.support.wordpress.com/account-recovery/#account-recovery-form

    If you don’t have any of the verification info required by the form, let me know, and also let me know the URL of the site concerned.

  • Unknown's avatar

    I don’t have any of the verification info. I can’t remember what my username was for it , I can’t get into the email account that (I think) was associated with it. (I think that one was (email visible only to moderators and staff)) and, yeah . . . Looks like the last time I did anything with it was about 2009.

    The url is https://thegrumpyowl.wordpress.com/

  • I have sent you an email at the address associated with the account you used to post here. Please let me know if you don’t receive it.

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