My import page stuck at "We're processing your import now and will send you"

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  westerpants · Member · Apr 25, 2015 at 11:12 am

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  Hi team, I am using the xanga importer… it stuck for a few days already… can someone please help me to fix the importer issue?

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Apr 25, 2015 at 4:20 pm

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  I’ve tagged this thread for staff to follow up. Please subscribe to the thread so you are notified when they respond and be patient while waiting.

  Also note that these threads are answered based on timestamps, oldest first, and every new reply you make to this thread will move it to the back of the queue, so it is best to not post here any further until you hear back from staff.

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  siobhyb · Member · Apr 27, 2015 at 4:45 pm

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  Hi there!

  I’ve gone ahead to delete the stuck import job. Please try running the import again:

  https://westerpants.wordpress.com/wp-admin/import.php

  If it fails again, let us know, and we can further investigate the issue for you. Many thanks!