My import -still stalled after five days

• 

  homogeeky · Member · Dec 10, 2018 at 9:05 am

  • Copy link
  • Add topic to favorites

  I followed all instructions, properly flagged it, still, nothing. I want to save my content.

• 

  stefanclin · Member · Dec 10, 2018 at 9:12 am

  • Copy link

  Hi there,

  WordPress.com is experiencing unusually high volumes of Tumblr imports, leading to delays.

  You can read more details about this over here.

  5 days seems a long wait even with this delay so I have tagged the thread for a staff member to take a look at your importer.

  Hope this helps!

• 

  homogeeky · Member · Dec 10, 2018 at 9:30 am

  • Copy link

  Thanks.

• 

  gemmacevans · Member · Dec 10, 2018 at 10:11 am

  • Copy link

  Hi homogeeky,

  I’ve double checked to confirm your import is still queued. It didn’t get stuck. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

  We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.

  However, please note that we have restrictions on the type of mature content allowed on WordPress.com, and pornographic or sexually explicit content is not allowed on our service at all.

  Mature Content

  User Guidelines

  Sites that violate these policies may be suspended.

  
  @stefanclin — appreciate your help!

• 

  homogeeky · Member · Dec 10, 2018 at 7:39 pm

  • Copy link

  Still stalled. I am not disconnected from tumblr.

  I can send a screenshot if necessary.

• 

  homogeeky · Member · Dec 10, 2018 at 10:11 pm

  • Copy link

  I know you guys are doing your best, but time is a factor.

• 

  supernovia · Staff · Dec 10, 2018 at 11:45 pm

  • Copy link

  @homogeeky we’re listing all of our latest updates and advice here:
  https://en.forums.wordpress.com/topic/tumblr-imports/

  Your site is still listed as queued. We can reset it if you’d like, but the fact is many sites are still queued and resetting is likely to slow you down at this point. There is no way for us to push your site ahead of other sites.

  We can only reset it if it truly is stalled, and from our end, it isn’t stalled.

• 

  homogeeky · Member · Dec 11, 2018 at 12:40 am

  • Copy link

  Thnks. I guess I’ll remsin patient and keep my fingers crossed.

• 

  kokkieh · Staff · Dec 11, 2018 at 6:31 am

  • Copy link

  Your site appears to have been suspended. We do not help with suspended sites in the forums, so please contact our terms of service team via the form at https://en.support.wordpress.com/suspended-blogs/ for more help with this.

  I’m closing this thread to further replies.