My initial payment declined!, not by my bank, so must be this site?.

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  lunanewt · Member · Aug 16, 2020 at 12:08 pm

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  I have just registered, was directed to ‘choices’, I picked one, filled in the required info then proceeded to pay, via debit card, payment was declined by?, not my bank!. Hard to believe there is some place on the internet that I am asking to help me pay!, but that’s what I am doing, so please help. :(

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  staff-mckluskey · Staff · Aug 16, 2020 at 1:21 pm

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  Hi there!

  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.” They’ll get back to you from there.