My IP address is block-listed

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  steve75kimo · Member · Jun 4, 2020 at 10:38 pm

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  Today I would like to write a new post, but then it pops out this ‘ Access denied. Your IP address is blacklisted. If you feel this is in error please contact your hosting provider’s abuse department.’

  Can anyone help to resolve this issue?

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  staff-mckluskey · Staff · Jun 5, 2020 at 9:04 am

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  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to reach out to your host directly.

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  steve75kimo · Member · Jun 5, 2020 at 9:53 pm

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  Dear Fresatomica,

  Thank you for reaching out to me. Here is my site: https://mrsfire24.com

  Thank you.

  Best reagards,

  Steve

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  staff-blorbo · Staff · Jun 5, 2020 at 9:56 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.