My jet pack stuck

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  highlifeweed7 · Member · Sep 8, 2025 at 11:14 pm

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  My jet pack stuck with the non-functional ‘supercharge’ option, this needs direct technical intervention.

  The blog I need help with is: (visible only to moderators and staff)

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  adusman402 · Member · Sep 18, 2025 at 9:44 am

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  Hi @highlifeweed7,

  I’ve reviewed your site, and it appears that it is not hosted on WordPress.com. Instead, you are using the free Jetpack connection from WordPress.com, while the site itself is hosted by a third-party hosting company. Your website is indeed using WordPress, but it’s the open-source version (WordPress.org), which is not supported by us.

  According to our policies, we provide support only to our registered WordPress.com users.

  You can try the Jetpack recommended troubleshooting steps here:
  https://jetpack.com/support/getting-started-with-jetpack/fixing-jetpack-connection-issues/

  Additionally, WordPress.org offers support through their public forums, where you can post your questions and get assistance:
  https://wordpress.org/support/forums/