My Jetpack is having issues Debugging

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  adminupsurgeec · Member · Aug 25, 2021 at 4:52 am

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  I have issues Debugging my site

  Site: https://upsurgeec.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  helper-heroponriki · Member · Aug 25, 2021 at 3:48 pm

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  It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  It looks like your site is very slow to load, so that might be causing some of the issue. If you still need help with Jetpack, please contact Jetpack Support about this via https://jetpack.com/contact-support/?rel=support if you have a paid plan, or https://wordpress.org/support/plugin/jetpack/ if you do not.

  I hope that helps!